How to Activate and Deactivate Conditional Call Forwarding on any Apple iPhone?

Call Forwarding in Iphone

Every iPhone device comes with a basic call forwarding feature. All you simply have to do is to flick a switch and enter the phone number on which you wish to divert the calls. While early Nokia phones had advanced call diverting functionality, that allowed users to forward calls when the phone is busy, unreachable, or left unanswered, surprisingly, the iPhone has stuck to a basic call forwarding feature.

However, to everyone’s surprise, the iPhone also provides these features, which are hidden. Since the USP of Apple lies in keeping things simple for the users, it has kept the call forwarding feature hidden. You can set up conditional call forwarding on your iPhone to forward voice, data, and fax calls.

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Important note: Call forwarding or call diversion features are network dependent. While some cellular operators offer this service for free, a few network providers require activation and/or payment. So please check and verify with your network provider before activating the call divert feature on your iPhone.

How to Forward calls on the iPhone when the line is busy?

  • Open the Phone App from your iPhone’s home screen.
  • Tap on the Keypad tab.
  • Enter the code: *67*Phone Number#. Suppose you want to divert calls to the number “0123456789”, you will type *67*0123456789#.
  • Now press the call button.
  • Wait till the feature gets activated.
  • As soon as the feature is enabled you will receive a notification.
  • To disable call forwarding when your phone is busy, dial #67# and press the call button.
  • Wait for the service to be deactivated.
  • You will receive another notification saying that the service has been deactivated.
divert calls when your iPhone is busy

How to Forward calls when your iPhone goes unanswered?

  • Open the Phone App from your iPhone’s home screen.
  • Tap on the Keypad tab.
  • Enter the code: *61*Phone Number# to divert calls when your iPhone goes unanswered. Suppose you want to divert calls to the number “0123456789”, you will type *61*0123456789#.
  • Now press the call button.
  • Wait till the feature gets activated.
  • As soon as the feature is enabled you will receive a notification.
  • To disable call forwarding when your phone goes unanswered, dial #61# and press the call button.
  • Wait for the service to be deactivated.
  • You will receive another notification saying that the service has been deactivated.
divert calls when your iPhone goes unanswered.

How to Forward calls when your iPhone is unreachable?

  • Open the Phone App from your iPhone’s home screen.
  • Tap on the Keypad tab.
  • Enter the code: *62*Phone Number# to divert calls when your iPhone is unreachable. Suppose you want to divert calls to the number “0123456789”, you will type *62*0123456789#.
  • Now press the call button.
  • Wait till the feature gets activated.
  • As soon as the feature is enabled you will receive a notification.
  • To disable call forwarding when your phone is unreachable, dial #62# and press the call button.
  • Wait for the service to be deactivated.
  • You will receive another notification saying that the service has been deactivated.
Forward calls when your iPhone is unreachable

The above explained procedures are meant to enable the call forwarding feature for all types of calls. However, if you wish to active/deactivate call forwarding for specific types of calls, you need to enter the code for the type of call you want to activate/deactivate after the phone number. The codes for call types are:
Voice – 11
Data – 25
Fax – 13
For example, if you wish to enable call forwarding for only voice calls when your iPhone cannot be reached, dial *62*0123456789*11#. Similarly, if you wish to divert only data calls you will dial *62*0123456789*25#.